7/26/2023 0 Comments Sleepyhead software![]() Re-install the EncorePro 2.17.8.0 program.īut it worked fine for me, no problems at all. Delete the entire C:\EP2InstallLog\ directory on your computer (if it's still there after the uninstall)ĥ. Delete the entire C:\Program Files\Respironics\Encore Pro 2\ directory on your computer (if it's still there after the uninstall)ģ. ![]() If you've tried too many times and get locked out of the program, you may need to do the following:Ģ. I've edited my original post to include this password-reset info. You must enter a new password twice, then hit enter. The system will then FORCE you to reset the password (to whatever you wish). this is where you will put in EncoreAdmin as the username and password1 as the password. ![]() When you first run the program, it asks for the username and password. Jim, I just got access to a Windows machine and it installed fine and the initial username/password combination worked fine. You will continue to use the EncoreAdmin username but from that point forward, you must use your new password (not " password1"). You may choose any new password you wish, but you must enter it twice in the spaces provided, then hit enter. The program will then FORCE you to reset your password. Installation Note: When you install EncorePro 2.17.8.0, it may appear to sit idle for up to 30 minutes or so during the installation process, but it will then finish and run OK.Īfter you download the file(s), you must ( initially) use the following credentials to unlock the software: Please go to this thread in our Private Files
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